Clear terms for working together.

Using this website

You may use DraftGlow's public website to learn about services, contact DraftGlow, and evaluate whether working together makes sense. Do not misuse the website, attempt unauthorized access, interfere with its operation, or use its content or systems in a way that violates applicable law or another person's rights.

Inquiries are not a contract

Sending a message, submitting an inquiry, receiving a demo, or creating a portal account does not by itself require you to purchase anything and does not require DraftGlow to accept a project. A project becomes binding only through the applicable accepted quote, signed agreement, or other written commitment.

Demos and private previews

DraftGlow may prepare private concepts, demos, designs, code, or previews before a purchase. Access to those materials may require separate preview terms. Unless a later signed agreement says otherwise, private preview materials remain DraftGlow property and are provided for evaluation only. A preview does not create an obligation to buy.

Quotes, scope, and change requests

Project pricing, included pages or features, revisions, support, ownership, launch requirements, and recurring services are defined by the written quote and project agreement you accept. Work outside the agreed scope may require a new quote or written approval before DraftGlow proceeds.

Payments and recurring services

DraftGlow uses Stripe for secure payment processing, subscriptions, invoices, and billing-management tools. Prices shown in a quote are before applicable tax unless the quote states otherwise. Recurring services renew according to the billing interval shown in the accepted quote or checkout.

DraftGlow does not store full payment-card numbers or card security codes. Payment processing is subject to Stripe's own terms and policies in addition to the applicable DraftGlow agreement.

Cancellations and refunds

Cancellation timing, hosting consequences, refund eligibility, export windows, and any payment-grace period are governed by the project-specific terms you accepted. If the customer portal provides a cancellation action, use that workflow so DraftGlow can update both website access and billing records consistently.

Your responsibilities

You are responsible for providing accurate business information and for having the rights or permissions needed for any text, photos, logos, trademarks, customer data, or other materials you provide to DraftGlow. You are also responsible for reviewing project content and approvals before launch.

Ownership and reusable tools

Ownership of customer-specific work is determined by the applicable signed project agreement. DraftGlow may retain ownership of reusable tools, platform components, generic systems, pre-existing materials, internal processes, and other technology that was not created exclusively for one customer. Third-party software and services remain subject to their own licenses and terms.

Third-party services

DraftGlow may rely on third-party providers for hosting, domains, analytics, email, electronic signatures, payments, security, backups, infrastructure, and related services. DraftGlow is responsible for operating its own services with reasonable care, but third-party platforms can experience outages, policy changes, or other events outside DraftGlow's direct control.

Availability and results

DraftGlow aims to provide reliable websites and managed services, but no website, hosting platform, search engine, advertising channel, or third-party service can be guaranteed to be uninterrupted or produce a particular business, ranking, traffic, or revenue result. Any specific service commitment in a signed agreement takes priority over this general statement.

Reasonable limits

To the extent permitted by applicable law, DraftGlow is not responsible for indirect or consequential losses arising solely from use of the public website or from events outside DraftGlow's reasonable control. Any project-specific liability, warranty, remedy, or indemnity terms are governed by the signed customer agreement rather than this page.

Privacy

DraftGlow's Privacy notice explains how information is handled across the public website, customer portal, project workflow, and billing integrations.

Changes to these terms

DraftGlow may update these public website terms as services or legal requirements change. Changes to this page do not retroactively replace a signed customer agreement.

Questions

Questions about these terms can be raised through DraftGlow's normal contact or support channels.

Last updated: October 3, 2026.